Collection strategies
Rule-based stages from soft reminders to formal notices, by segment and amount.
Debt collection software
In short
Debt collection software helps lenders and collection agencies recover overdue amounts efficiently and respectfully. Finsora segments overdue accounts, runs automated reminder strategies by e-mail and SMS, gives agents prioritised work queues, records promises to pay and payment plans, offers online self-service payment and supports hand-over to agencies or bailiffs.
Updated:
Debt collection software
Key features
Automated reminders
E-mail and SMS before and after due date with payment links.
Agent work queues
Prioritised cases, call outcomes, promises to pay and follow-up tasks.
Payment plans
Instalment arrangements with automatic tracking and broken-promise alerts.
Hand-over and reporting
Export to agencies or bailiffs, recovery rates and ageing reports.
Who it's for
Who it's for
- Consumer and SME lenders
- Collection agencies
- Leasing and BNPL providers
- Utilities and subscription businesses
Capabilities and integrations
- Collection strategies
- SMS and e-mail
- Payment links
- Agent queues
- Agency export
- REST API
How implementation works
How implementation works
01
Strategy design
Segments, stages, channels and wording reviewed with your compliance team.
02
Configuration
Templates, queues, fees and hand-over rules.
03
Integrations
SMS, e-mail, payment and agency connections.
04
Optimisation
Monitoring recovery and adjusting strategies.
Debt collection software
Frequently asked questions
What is debt collection software?
It is software that manages overdue accounts: segmentation, reminders, agent work, payment plans, hand-over to third parties and recovery reporting.
Can reminders be fully automated?
Yes. Reminders, notices and payment links are sent by rules, and agents handle only cases that need a person.
Can it be used by collection agencies?
Yes. Agencies can manage portfolios from several creditors with separate rules and reporting.
Does it help with fair treatment rules?
You can set contact frequency limits, approved wording and forbearance options, and every contact is logged for review.
Related solutions
Demo
See it on your use case
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- Fast to launch
- Configurable, not rigid
- Your brand
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