Apply and sign online
Application, offer, consents and e-signature in one journey.
Borrower portal and mobile app
In short
A borrower portal is the self-service area where customers apply, sign, pay and manage their loans without calling you. Finsora's white-label portal and mobile apps work on any device, show loans, schedules and documents, accept payments and top-up requests and keep secure communication in one place – reducing service workload and improving customer experience.
Updated:
Borrower portal and mobile app
Key features
Loan overview
Balances, schedules, payments and contract documents at any time.
Payments and top-ups
Pay by bank link or card, request extensions or additional credit.
Secure messaging
Notifications, messages and document requests in the portal.
Your brand
Colours, logo, domain, languages and app store presence under your name.
Who it's for
Who it's for
- Digital-first lenders
- Lenders with high call-centre volume
- Brands launching a mobile app
- Lenders with several brands
Capabilities and integrations
- Responsive web
- iOS and Android
- Push notifications
- E-signature
- Payment links
- Multi-language
How implementation works
How implementation works
01
Journey design
Customer journeys and self-service options.
02
Branding
Design, texts and languages.
03
App release
Testing and publication of web and mobile apps.
04
Improvement
Feedback and analytics drive improvements.
Borrower portal and mobile app
Frequently asked questions
What is a borrower portal?
It is a secure online area where customers manage their loans: apply, sign documents, see balances and schedules, pay and contact the lender.
Is the portal white-label?
Yes. It uses your brand, domain, colours and languages.
Do you provide native mobile apps?
Yes. Mobile apps can be published under your brand alongside the responsive web portal.
Can customers request a top-up or extension?
Yes, if your products allow it; requests go through the same rules and checks as new applications.
Related solutions
Demo
See it on your use case
Request a demo – we reply within 1 business day.
- Fast to launch
- Configurable, not rigid
- Your brand
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