Loan servicing software

In short

Loan servicing software handles everything that happens after a loan is disbursed: payment allocation, schedule changes, early and partial repayments, restructuring, payment holidays, statements, customer communication and interest recalculation. Finsora automates routine servicing and keeps a complete audit trail, so a small operations team can service a large portfolio.

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Loan servicing software

Key features

01

Payment allocation

Automatic allocation to fees, interest and principal according to your waterfall.

02

Changes and restructuring

Term changes, payment holidays, top-ups and restructuring with recalculated schedules.

03

Early repayment

Full and partial early repayment quotes and settlements calculated instantly.

04

Statements and notices

Statements, interest certificates and notifications generated automatically.

05

Customer service desk

Complete customer view with history, documents, tasks and communication log.

Who it's for

Who it's for

  • Lenders scaling operations
  • Third-party loan servicers
  • Lenders with complex restructuring
  • Portfolio buyers and investors

Capabilities and integrations

  • Payment waterfall
  • Bank statement import
  • Statements
  • Customer portal
  • Audit trail
  • REST API

How implementation works

How implementation works

01

Servicing rules

Payment waterfall, change policies and document templates.

02

Configuration

Automation, notifications and service desk roles.

03

Migration

Active loans and history migrated and reconciled.

04

Operation

Go-live and continuous improvement of automation.

Loan servicing software

Frequently asked questions

What is loan servicing software?

It is software that manages active loans after disbursement: payments, changes, early repayment, statements, customer communication and reporting.

Can it service loans for other lenders?

Yes. Portfolios can be separated by owner, with reporting for each portfolio owner.

Are early repayment amounts calculated automatically?

Yes. Quotes include outstanding principal, accrued interest and any fees under your product rules.

Is every change recorded?

Yes. Each change, payment and document is recorded in an audit trail with user and time.

Demo

See it on your use case

Request a demo – we reply within 1 business day.

  • Fast to launch
  • Configurable, not rigid
  • Your brand
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