Cloud hosting, security and support

In short

Lending systems hold sensitive financial and personal data and must be available when customers want to apply or pay. Finsora provides managed cloud hosting with EU location options, encryption, backups, monitoring, security updates and role-based access control, plus support and incident handling under an agreed service level agreement.

Updated:

Cloud hosting, security and support

Key features

01

Managed hosting

Cloud infrastructure set up, scaled and maintained for you.

02

Security

Encryption in transit and at rest, access control, MFA and security updates.

03

Backups and recovery

Regular backups and documented restore procedures.

04

Monitoring

Availability and performance monitoring with alerts and incident handling.

05

Support and SLA

Help desk, response times and release management agreed in an SLA.

Who it's for

Who it's for

  • Lenders without their own IT operations
  • Lenders with uptime commitments
  • Companies with security due-diligence needs
  • Lenders required to document ICT risk

Capabilities and integrations

  • EU cloud hosting
  • Encryption
  • MFA
  • Backups
  • Monitoring
  • Incident management
  • SLA

How implementation works

How implementation works

01

Requirements

Location, availability, security and support needs.

02

Setup

Environments, access and monitoring configured.

03

Documentation

Security, backup and incident documentation for your due diligence.

04

Operation

Ongoing operation, reporting and improvements.

Cloud hosting, security and support

Frequently asked questions

Where is our data hosted?

Hosting location is agreed with each client; EU-based hosting is available.

How is data protected?

Data is encrypted in transit and at rest, access is role-based with MFA, and every action is logged.

Do you provide an SLA?

Yes. Availability, response times and support hours are defined in a service level agreement.

Can you support our DORA or ICT risk documentation?

For clients in scope of DORA or similar ICT-risk rules, we provide information on hosting, security, continuity and incident handling for your third-party risk assessment.

Demo

See it on your use case

Request a demo – we reply within 1 business day.

  • Fast to launch
  • Configurable, not rigid
  • Your brand
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